App Issues

App Issues

Troubleshooting the CreditVana Mobile App

If you encounter issues using the mobile app, follow these steps:

  1. App Crashes or Freezes

    • Close and reopen the app.

    • Restart your device.

    • Update to the latest version from the App Store/Google Play.

  2. Slow Performance

    • Check your internet connection (Wi-Fi or mobile data).

    • Clear app cache from your device settings.

  3. Features Not Working

    • Ensure the app is fully updated.

    • Some features may only be available in the Premium Plan.

  4. Notifications Not Appearing

    • Verify notifications are enabled in your device settings.

    • Check app settings for alert preferences.

Idea
Reinstallation Tip
If issues persist, uninstall the app, restart your device, and reinstall CreditVana from the official store.

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