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Theft Alerts
1. What are Theft Alerts? Real-time alerts are triggered when your identity information is detected in a breach, fraud attempt, or suspicious use. Alerts are delivered via: Push notifications (mobile app) Email alerts Portal dashboard notifications ...
Credit Monitoring & Alerts
Overview: Credit monitoring keeps users informed about any changes in their credit profile. Alerts notify them instantly about potential risks such as identity theft, new inquiries, or significant score changes. What are Alerts? Alerts are real-time ...
Account Management
1. Updating Account Information Email Address: Go to portal.creditvana.com → My Profile → Edit Email. Enter new email → verify through confirmation link. Phone Number: Same steps under Edit Phone. Required for alerts & 2FA. Password Reset: From login ...
Alert Types
Types of Alerts You Can Receive Credit Alerts Credit score changes (increase or decrease). New credit inquiries. New accounts opened in your name. Changes to your credit utilization or payment history. Identity Alerts Suspicious login attempts. Dark ...
Privacy Settings
Managing Your Privacy on CreditVana You are always in control of your personal data. Within your account dashboard, you can: Update Consent Settings – Choose what types of communications you want to receive. Opt Out of Marketing – Disable promotional ...