Alert Types

Alert Types

Types of Alerts You Can Receive

  1. Credit Alerts

    • Credit score changes (increase or decrease).

    • New credit inquiries.

    • New accounts opened in your name.

    • Changes to your credit utilization or payment history.

  2. Identity Alerts

    • Suspicious login attempts.

    • Dark web monitoring alerts (your information found on unsafe sites).

    • Breach alerts when companies report compromised customer data.

  3. Account & Billing Alerts

    • Upcoming subscription renewal reminder.

    • Failed payment or billing issue.

    • Successful plan upgrade or downgrade confirmation.

  4. Loan & Offer Alerts

    • Personalized loan or refinance offers.

    • Eligibility notifications for special promotions.

Customizing Alerts

You can toggle each type on/off anytime under Settings > Alerts & Notifications.

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